Shipping & Returns

Shipping & Returns - Vintage Clothing Ecommerce

Thank you for shopping with us for your vintage clothing needs. Please review the following information regarding shipping and returns:

Shipping Information:

  1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

  2. Shipping Methods: We offer various shipping options depending on your location. Shipping costs and estimated delivery times are provided during checkout. Please note that delivery times may vary due to factors beyond our control, such as customs delays or unforeseen circumstances with shipping carriers.

  3. International Shipping: We ship internationally, but please be aware that additional customs duties, taxes, or fees may apply according to your country's regulations. These charges are the responsibility of the buyer.

  4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status and location of your package.

Returns & Exchanges:

  1. Return Eligibility: We want you to be satisfied with your purchase. If for any reason you are not completely happy with your vintage clothing item(s), you may request a return within 14 days of receiving your order.

  2. Return Process: To initiate a return, please contact our customer service team for a return authorization and instructions. Items must be in their original condition, unworn, and with any tags still attached. Returns that do not meet these criteria may not be accepted.

  3. Refunds: Once we receive and inspect the returned item(s), we will process your refund within a reasonable timeframe. Refunds will be issued to the original payment method, excluding any shipping fees and handling charges.

  4. Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item for a different size or style, please follow the return process for a refund and place a new order for the desired item.

  5. Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective item. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of the returned item without tracking.

Please note that our policies may be subject to change, and it's advisable to review this page periodically for any updates. If you have any questions or need further assistance regarding shipping or returns, please contact our customer service team. Thank you for shopping with us for your vintage clothing treasures!